The benefits of VoIP technology and its implementation for businesses are obvious. VoIP allows you to access conventional telephone service over the web. Calls are made no longer based on outdated, expensive phone lines. Instead, VoIP delivers greater functionality for little extra cost to users. Numerous business owners report substantial cost savings as well as significant increases in productivity due to VoIP integration with other computer applications. Hosted PBX solutions provide hosted IP telephony service with a fully featured software platform for easy customization.
Today’s businesses face unique technological challenges that were not present even five years ago. Employees use portable devices to access the office network, and they need a way to stay connected while they are on the go. In addition, consumers demand more from their mobile phone systems than ever before. The convenience of staying connected via VoIP coupled with the ability to integrate multiple applications with VoIP phones offers organizations an edge over their competitors. Implementing a hosted PBX solution provides businesses the technological solution to meet these needs.
With a hosted PBX phone system, companies can add audio conferencing as well as video conferencing without additional cost. A VoIP conference call can include three or more participants at relatively low costs compared to conventional, PBX conference calls. Video teleconferencing can be used by anyone with a high-speed internet connection. With one easy application, employees and partners can connect to the web through a desktop, notebook or smartphone to participate in a video teleconference call.
Hosted PBX phone systems also provide advanced features such as call recording,
call forwarding, call screening and call lock feature. Call recording allows participants to save and delete their calls as they wish. Call screening lets callers block callers with pre-determined criteria such as repeat callers, no-call people and callers with volume levels too high. Call locking prevents telemarketers from calling certain telephone numbers. All these features are provided for free with hosted Pbx solutions.
An innovative hosted voip phone system is a hosted PBX with IP PBX, or Voice over Internet Protocol, as well as mobile VoIP service. Users can simply sign up using their personal computer, and then they are provided with a local or Toll-Free number. As long as their computers have internet access, business phone users can make and receive calls using their own VoIP enabled phone. This type of business phone system is usually more affordable as well.
Businesses that are looking for a cheaper option can opt for virtual phones.
Virtual phones are simply a digital telephone with internet capabilities. This type of voice phone services are generally less expensive than their regular counterparts and are a good option for businesses that cannot afford to invest in a complete VoIP PBX. However, because virtual phones have no hardware necessary, they are much more prone to viruses and other forms of interference. If the security issue is not addressed, the calls made from these phones can be very annoying and irritating.
Another alternative is high-speed internet connection. Although this type of connection is far from being perfect, it is the closest thing to a real VoIP service. This means that business owners can make calls with their personal computers and traditional phones at the same high-speed (500 ms) that they use for surfing the web. Unfortunately, this high-speed connection does not work for all kinds of calls. Businesses may want to check if their internet service provider offers any kind of voice phone service.
- VoIP phones are getting more widespread, so it will be interesting to see what comes next.
- One promising technology is known as SIP trunks, which allows phones to communicate via their own dedicated IP address instead of their MAC address.
- Other technologies such as VoIP sip server and RAS (Real-Time Streaming Protocol) are making it easier to make cheap international calls.