This is due to their increased functionality and lower overheads compared to conventional PBX solutions. It is no wonder then that consumers are enticed to switch from traditional telephony to IP enabled solutions. One of the main benefits is that VoIP Phone Services are capable of providing high quality calls at extremely low prices. However, there are some cons as well which need to be weighed carefully.
The biggest disadvantage of any VoIP Phone Service is its reliance on the use of telephone lines. VoIP phones are connected to the Internet instead of landlines. Hence, there are significant savings in terms of long-distance costs when using VoIP Phone Services. While this does provide significant cost savings, it also means that there are fewer options for purchasing phones as not everyone has access to the Internet.
This means that the choice of any given VoIP Phone Service depends a lot on the availability of different types of internet connections. If your internet connection is slow, you will have problems connecting to a particular VoIP Phone Service. In addition, if your internet connection is non-functional, you cannot make long distance calls using a voice phone service. It is important therefore to check your internet connection capability before signing up with any VoIP Phone Service provider.
One other important consideration is security.
Security is becoming a major issue in the business world nowadays as people are increasingly becoming the victims of cyber crimes. For instance, it has been reported that there has been a nine percent rise in the cases of credit card fraud in the United States during the last few years. To avoid being a victim of this kind of crime, all businesses should implement strong and robust security systems. For business VoIP phone services, this can mean something as simple as implementing a system that requires employees to use smart cards or presenting their fingerprints when accessing a VoIP phone system.
There are other factors as well that need to be addressed when looking at a suitable business VoIP phone service. In particular, it is important to consider what features of an individual or organization needs. Some businesses may find that they want both voice and video calling features. In this case, a cloud-based phone system is the best option. Other organizations may not require these features. It is therefore important for a business owner to assess whether they need to have these additional features.
Many VoIP providers charge by the minute.
Smaller businesses, in particular, will find this price very restrictive. On the other hand, larger businesses will find that they can save significantly if they choose to use a traditional telephone service instead. Smaller businesses may also find that they can cut down on costs by making use of multiple voice phone systems rather than using a single one. Large companies may also find that they save money by avoiding long-distance charges for long distance calls made using a VoIP provider.
Finally, businesses should consider how they will be able to manage VoIP phone lines. In certain cases, this may include converting an existing traditional phone line into an IP-based line, thereby reducing the need for an operator. Some providers even offer this as a service at no extra cost.
As detailed earlier, the choice of a VoIP service provider is critical to the success of any enterprise. The wrong choice can result in poor customer service and a loss of clientele.
- To help businesses make the right decision, it is advisable for them to speak with an industry expert.
- Such an expert can help them evaluate the needs of their business and help them find the most appropriate solution.
- It is strongly recommended that they seek the assistance of a dependable provider.